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  6. Chivalry is Constantly Crashing (CCC)

Chivalry is Constantly Crashing (CCC)

  • G

    Chivalry is constantly crashing. Sometimes the crash is a blue screen of death; sometimes it is a udk.exe error. I have over 500 hours logged in Chivalry, I love the game, but the frequency of crashes (averaging every 20 minutes) is making the game unplayable.

    I have tried every known fix.
    -Clean installing video driver.
    -Updating every part of Windows (including DirectX).
    -Disabling all non-essential background programs.
    -Reinstalling Steam.
    -Reinstalling Chivalry (including game cache integrity validation).
    -Deleting the Chivalry documents folder.
    -Using steam launch options including set resolutions and -borderless.
    -Launching Chivalry directly from the UDK launch exe.
    -Sacrificing an archer.

    My video card is a GTX 570 and my processor is an Intel Core i5-3570K @ 3.4GHz.

    This is a UDK.exe error log I recieved when the game crashed without taking Windows with it:

    Problem signature:
    Problem Event Name: BEX
    Application Name: UDK.exe
    Application Version: 1.0.10246.0
    Application Timestamp: 51841385
    Fault Module Name: StackHash_2264
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 5dba63e0
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: 2264
    Additional Information 2: 2264db07e74365624c50317d7b856ae9
    Additional Information 3: 875f
    Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

    Please help!

    0
  • K

    Normally when you see BEX, it has to do with the software not getting along with 64 bit OS. Try this then:

    Right click on the icon My Computer. Go to properties and click on advanced system settings. Under the performance title, click settings. Click Data Execution Prevention and click “turn on DEP for all programs and services”, afterwards hit add, find the UDK.exe file for Chivalry and add it to the list.

    0
  • G

    Thank you for responding, Keith.

    I tried your advice, and am still experiencing the same problem.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: UDK.exe
    Application Version: 1.0.10246.0
    Application Timestamp: 51841385
    Fault Module Name: nvd3dum.dll
    Fault Module Version: 9.18.13.2018
    Fault Module Timestamp: 518fe5d3
    Exception Code: c0000005
    Exception Offset: 000f113d
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

    Also: After a crash Chivalry will crash much more quickly (usually a minute or two) until I reboot.

    0
  • K

    Try this:

    Right click on the UDK.exe file and press Run as Administrator. If that doesn’t work, right click on the UDK.exe, go to properties go to compatibility and set compatibility to Windows XP S3.

    Tell me how that works out for you.

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  • G

    Actually the DEP solution wasn’t working exactly as you suggested. Whenever I tried to add UDK to the exception list it would say:

    “This program must run with data execution protection (DEP) enabled.
    You cannot turn off DEP for this program.”

    EDIT: Posted at the same time you did. Will try your next suggested fix.

    0
  • K

    As for the message. Do this:

    1. Type cmd in the start search menu, right-click on it and select Run as Administrator.
    2. Once the command prompt is open, you can now disable the DEP by entering the following command line:
    bcdedit.exe /set nx AlwaysOff
    3. And to enable it back:
    bcdedit.exe /set nx AlwaysOn

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  • G

    Still crashing :( Different kind of error this time though

    Fatal error!

    Address = 0x7488205c (filename not found) [in C:\Windows\system32\MSVCR100.dll]
    Address = 0x6ccb60 (filename not found) [in C:\Program Files (x86)\Steam\SteamApps\common\chivalrymedievalwarfare\Binaries\Win32\UDK.exe]
    Address = 0xa8bd15 (filename not found) [in C:\Program Files (x86)\Steam\SteamApps\common\chivalrymedievalwarfare\Binaries\Win32\UDK.exe]
    Address = 0x6f2588 (filename not found) [in C:\Program Files (x86)\Steam\SteamApps\common\chivalrymedievalwarfare\Binaries\Win32\UDK.exe]
    Address = 0x6f2588 (filename not found) [in C:\Program Files (x86)\Steam\SteamApps\common\chivalrymedievalwarfare\Binaries\Win32\UDK.exe]
    Address = 0x6f4c28 (filename not found) [in C:\Program Files (x86)\Steam\SteamApps\common\chivalrymedievalwarfare\Binaries\Win32\UDK.exe]
    Address = 0x6f2588 (filename not found) [in C:\Program Files (x86)\Steam\SteamApps\common\chivalrymedievalwarfare\Binaries\Win32\UDK.exe]
    Address = 0x6f2588 (filename not found) [in C:\Program Files (x86)\Steam\SteamApps\common\chivalrymedievalwarfare\Binaries\Win32\UDK.exe]
    Address = 0x6f2588 (filename not found) [in C:\Program Files (x86)\Steam\SteamApps\common\chivalrymedievalwarfare\Binaries\Win32\UDK.exe]
    Address = 0x6f4c28 (filename not found) [in C:\Program Files (x86)\Steam\SteamApps\common\chivalrymedievalwarfare\Binaries\Win32\UDK.exe]
    Address = 0x6e4bb9 (filename not found) [in C:\Program Files (x86)\Steam\SteamApps\common\chivalrymedievalwarfare\Binaries\Win32\UDK.exe]
    Address = 0x6e7095 (filename not found) [in C:\Program Files (x86)\Steam\SteamApps\common\chivalrymedievalwarfare\Binaries\Win32\UDK.exe]
    Address = 0x6f2588 (filename not found) [in C:\Program Files (x86)\Steam\SteamApps\common\chivalrymedievalwarfare\Binaries\Win32\UDK.exe]
    Address = 0xa2e7cf (filename not found) [in C:\Program Files (x86)\Steam\SteamApps\common\chivalrymedievalwarfare\Binaries\Win32\UDK.exe]
    Address = 0xa34ad9 (filename not found) [in C:\Program Files (x86)\Steam\SteamApps\common\chivalrymedievalwarfare\Binaries\Win32\UDK.exe]
    Address = 0x6c874e (filename not found) [in C:\Program Files (x86)\Steam\SteamApps\common\chivalrymedievalwarfare\Binaries\Win32\UDK.exe]
    Address = 0x8749c0 (filename not found) [in C:\Program Files (x86)\Steam\SteamApps\common\chivalrymedievalwarfare\Binaries\Win32\UDK.exe]

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  • K

    It seems you’re missing MSVCR100.dll and for some odd reason the UDK.exe file.

    Go online and find the .dll file, after that you add it to the system 32 folder, reinstall Chivalry and give it a shot.

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  • G

    Msvcr100.dll was still in the system32. I reinstalled .NET framework and DirectX (because I couldn’t replace msvcr100.dll directly) and reinstalled Chivalry.

    Crashing persists.

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  • K

    I found a possible solution:

    Go into NVidia control panel and add your game.exe and make it “use NVidia GPU” to resolve this issue. And also try this, go to NVidia control panel and check if game.exe has to instances. If there are two instances, set both to use your specific GPU instead of automatic.

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  • G

    Used the NVidia control panel to make the UDK.exe manually use the GTX 570 gpu.

    Crashing persists.

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  • K

    Right click on the game in your Steam library. Click “Properties”. Click “Set Launch Options”. Add:

    -resx=1920 -resy=1080

    Replace the numbers with whatever resolution you want. If that doesn’t work, add

    -borderless -resx=1920 -resy=1080

    and once again replace the numbers with whatever resolution you want.

    Try that to get it started, and maybe it won’t crash.

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  • G

    I’ve tried that before, but I’ll try it again to make sure.

    Most recent crash log:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: UDK.exe
    Application Version: 1.0.10246.0
    Application Timestamp: 51841385
    Fault Module Name: UDK.exe
    Fault Module Version: 1.0.10246.0
    Fault Module Timestamp: 51841385
    Exception Code: c0000005
    Exception Offset: 00478a6e
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: b229
    Additional Information 2: b229902f0b11cbc3b3694fb01b24c6eb
    Additional Information 3: fbd0
    Additional Information 4: fbd022824beac3d90d397eebc393ebf8

    0
  • K

    Do you have any other programs running? I’d suggest closing them, even firewalls or anything just to make sure.

    0
  • G

    Logfile of Trend Micro HijackThis v2.0.5
    Scan saved at 4:18:44 PM, on 5/31/2013
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v10.0 (10.00.9200.16576)

    FIREFOX: 21.0 (en-US)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe
    C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe
    C:\Program Files (x86)\Steam\Steam.exe
    C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
    C:\Users\speargun\Downloads\HijackThis (1).exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    O4 - HKLM…\Run: [USB3MON] “C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe”
    O4 - HKLM…\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe “C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe” 60
    O4 - HKLM…\Run: [SunJavaUpdateSched] “C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe”
    O4 - HKLM…\Run: [StereoLinksInstall] “C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvstlink.exe” /install1
    O4 - HKLM…\Run: [Razer Synapse] “C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe”
    O4 - Startup: Dropbox.lnk = speargun\AppData\Roaming\Dropbox\bin\Dropbox.exe
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O15 - Trusted Zone: *.clonewarsadventures.com
    O15 - Trusted Zone: *.freerealms.com
    O15 - Trusted Zone: *.soe.com
    O15 - Trusted Zone: *.sony.com
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
    O23 - Service: Intel® Capability Licensing Service Interface - Intel® Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe
    O23 - Service: Intel® ME Service - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
    O23 - Service: Intel® Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
    O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
    O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
    O23 - Service: Bitdefender Desktop Update Service (UPDATESRV) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender 2013\updatesrv.exe
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: Bitdefender Virus Shield (VSSERV) - Bitdefender - C:\Program Files\Bitdefender\Bitdefender 2013\vsserv.exe
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

    –
    End of file - 8405 bytes

    0
  • K

    Try closing Trend Micro and anything else and try running the game.

    0
  • G

    With all non-essential processes off it has still crashed several times.

    The only process still running that might be causing problems is BitDefender, which I can’t completely shut down all of its processes without a full uninstall (which would take a ton of time). But I’ve disabled all of its features (updates, virus protection, firewall, etc) and it’s sitting at a single 3mb process in “game mode”.

    0
  • K

    Alright. Sometimes a program like Micro Trend or any other antivirus software could cause a problem. There’s been known that different programs cause issues.

    Do you have a firewall on?

    Do this:

    Delete the all temporary files from your computer by donning this
    Click Start > Run > type %temp% > OK > click Edit > Select All > Delete.

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  • G

    Tried clearing the temp. Still crashing.

    0
  • K

    I’m running out of solutions.

    Go to steam\steamapps\common\chivalrymedievalwarfare\Binaries\Win32 and delete the Win32 folder then verify your game files/cache.

    0
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