Missing in game purchases

  • I hope this can be addressed quickly.

    I purchased those vanity helms for agatha and masons awhile back for chivalry medieval warfare.

    I recently had to clean install my windows 7 and had to re-download all my games. Only problem is that those helms arent even visible in my customisation in-game.

    Is this a glitch? I need this resolved ASAP!

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