Excessive Ping Problem



  • About a day ago, I bought Chivalry and after playing the training have completely loved the game. I then proceeded to the multiplayer, and upon doing so, came upon the realization that my ping was immense. On nearly every official server, my ping exceeds numbers of 600+. I am able to connect to the servers, and play, but some have told me that said ping gives me a bit of an unfair advantage, and things like that, and I was wondering if there was anything I could do to fix this.

    ISP: Wildblue/Excede Satellite Internet Services
    Download Speed: 2.1/mbps



  • I would firsteth recommed restarting thou’s modem, if can be done. If that doth not cease the high pings, then re-install the game.



  • I’m afraid it’s not as simple a problem as just reinstalling the game, the problem lies with my ISP/Internet service.



  • Then, I think thou might do good to spend talk towards the providers.



  • I don’t think I’ll do that, either, an ingame admin told me to make this post and he’d then tell me what to do regarding the words “traceroute” and “server” or something :/



  • Good luck with that. I made a post 8 days ago regarding an issue I have and no admin or tech support has answered anything, despite my bumping the post up every day.



  • Hi Agathan Vanguard,

    That was me that you talked to in game. Open a Windows command prompt and do a traceroute command to this server in Herndon, VA:

    tracert 64.34.176.217
    

    It will show the latency for every hop (router) between you and the server. Please post the results.



  • Here you go, ReMixx.

    Microsoft Windows [Version 6.1.7601]
    Copyright © 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Nate>tracert 64.34.176.217

    Tracing route to hern9.multiplay.co.uk [64.34.176.217]
    over a maximum of 30 hops:

    1 * * * Request timed out.
    2 605 ms 597 ms 612 ms 10.73.101.1
    3 620 ms 598 ms 600 ms 10.73.10.2
    4 660 ms 628 ms 599 ms 10.73.255.249
    5 835 ms 740 ms 858 ms te-1-4.car1.SaltLakeCity1.Level3.net [4.53.40.37]
    6 695 ms 679 ms 819 ms ae-11-11.car2.SaltLakeCity1.Level3.net [4.69.133.122]
    7 668 ms 679 ms 679 ms ae-5-5.ebr1.Denver1.Level3.net [4.69.133.126]
    8 679 ms 680 ms 678 ms ae-1-100.ebr2.Denver1.Level3.net [4.69.151.182]

    9 684 ms 678 ms 683 ms ae-3-3.ebr1.Chicago2.Level3.net [4.69.132.62]
    10 705 ms 678 ms 679 ms ae-1-100.ebr2.Chicago2.Level3.net [4.69.132.114]

    11 656 ms 679 ms 679 ms ae-6-6.ebr2.Washington12.Level3.net [4.69.148.145]
    12 677 ms 680 ms 680 ms ae-5-5.ebr2.Washington1.Level3.net [4.69.143.221]
    13 655 ms 678 ms 680 ms ae-62-62.csw1.Washington1.Level3.net [4.69.134.146]
    14 712 ms 679 ms 680 ms ae-13-60.car3.Washington1.Level3.net [4.69.149.5]
    15 744 ms 690 ms 669 ms PEER-1-NETW.car3.Washington1.Level3.net [4.79.169.246]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 712 ms 669 ms 678 ms hern9.multiplay.co.uk [64.34.176.217]

    Trace complete.



  • Thanks.

    As we can see, you’re already taking ~600 ms to go from your home to the first hop in between you and the server. This first hop surely is the satellite. So the time it takes for a packet of data to go from your home to the satellite is about 600 milliseconds. There’s not really anything that we can do about that. You can try calling your ISP and asking for help, but I think that is just part of the nature of satellite internet. Stuff takes awhile to send out to space and back.

    It’s interesting to see that the packets go from your home in VA to space, back down to Utah, to Colorado, to Illinois, to Washington?? (maybe DC), back to VA.



  • @ReMixx:

    Thanks.

    As we can see, you’re already taking ~600 ms to go from your home to the first hop in between you and the server. This first hop surely is the satellite. So the time it takes for a packet of data to go from your home to the satellite is about 600 milliseconds. There’s not really anything that we can do about that. You can try calling your ISP and asking for help, but I think that is just part of the nature of satellite internet. Stuff takes awhile to send out to space and back.

    It’s interesting to see that the packets go from your home in VA to space, back down to Utah, to Colorado, to Illinois, to Washington?? (maybe DC), back to VA.

    Yeah he’s right, with the current tech, you can really play a game that demands less ping. Sending a packet to space, and resending it to Earth is very (relative) time expensive.

    If you dont have access to ADSL or cable, i think you ll be even better with 64kbps phone line. If anyone could comment/approve or disaprove ?


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