Just bought this game and UDK.exe has stopped working

  • I just bought this game yesterday and decided to install it today on my computer -

    HP Windows 7
    6gb RAM
    AMD Phenom II X4 Processor 2.80 GHz

    And I get “UDK.exe has stopped working” when I launch it. And then windows asks me to close it.

    I uninstalled it and reinstalled it, followed the directions from several other threads with similar problems, and still nothing. I have no antivirus stuff on my computer - no constant guard. I have never had issues with any other game on here.

    I am pretty upset that this won’t load - any help would be great!


    EDIT: If I don’t get a response this week, then I would like a refund.

  • From your DxDiag.txt:

    Display Devices
              Card name: Radeon X1650 Series (Microsoft Corporation - WDDM)    

    Your video card is below the minimum requirement of at least a Radeon HD 3xxx series card. The game will not run at all on your current video card.

    Only Steam/Valve can give refunds for Steam purchases.

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